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Gss Quick Garage India Private Limited is a Subsidiary of Global Solution Services, Ltd. (GSS), Japan. Global Solution Services, Ltd. Japan was founded in April 1998, as part of NCR Corporation’s restructuring plan following its decision to withdraw from the PC business, and also as part of NCR Japan’s restructuring strategy. With a high level of technical expertise backed by ISO 9000, GSS was and is a pioneer in providing face to face PC/mobile phone repair and data recovery services for consumers and businesses alike.

At GSS, we know that computer troubles are not a one-size-fits-all issue. Different problems require different solutions, and they all deserve expert attention. That’s why we provide focused solutions to each case that we take on, beginning with a careful diagnostic evaluation and proceeding to repairs by our experienced, certified staff. Our approach has made us a top-shelf solutions company in the ITC industry. GSS doesn’t provide only knowledge and expertise; we also provide world-class service and personalised attention for all our clients. We call this our “Evangelism of Excitement,” and we bring it to all our solutions.

Our “Quick Garage” repair shop provides service on all major brands, and we provide help desk services around the clock, seven days a week. Specialties include PC/mobile repair service for multi-vendors; mobile terminal repair service for mobile; computer networking business service; PC user support business (including help desk and call centres); managed solutions for convenience stores; data recovery and erasing services; and sales of network products and accessories.

GSS reflects the Japanese spirit of “Omotenashi,” or positive attitude. Our company has a traditional culture of teamwork and commitment to a job well done, and it also has cutting-edge technological expertise that you can count on for the assistance you need, when you need it. When things go wrong with your computer, we’ll find the problem and fix it quickly and at the best price!

Introduction

We are pioneer in FACE to FACE repair Service. GSS Quick Garage Service india Pvt Ltd, is Subsidiary of Global Solution Services, Ltd. (GSS) Japan

Related Investor Groups

TRC - Toshokan Ryutsu Center Co., Ltd.
NCR - NCR Japan,Ltd.
Maruzen CHI
QAC

> 90% Customer Satisfaction
45K Products Serviced Per Month
1 mil+ Satistfied Customers

MISSION

To provide top-notch, expert repairs, data recovery,and other after-sales services at reasonable prices, with the most up-to-date knowledge and tools available. Provide “evangelism of excitement” that ensures our entire staff is dedicated to service that will provide complete satisfaction for customers.

To also reflect Japanese values of “Omotenashi”, or a positive attitude through a traditional company culture. Maximize value for shareholders and for each community we work in.

VISION

To have quality service available immediately to all who need it, and to have GSS be the #1 provider of those services in world

MEET THE TEAM

Moro Tatsushi

Moro Tatsushi

President and CEO

Moro is Captain of our Ship! With clear vision a and mission to be a Pioneer in face-to-face service in Japan, he is now bringing his quality service outside Japan for the first time.He has sound experience in management in the reverse logistics industry, with decades of experience including a term as Vice President of NCR Japan.

Henmi Takahiro

Henmi Takahiro

Vice President

Having worked with the president since day one,Henmi understand his vision and mission, and knows how to implement them, ensuring all the while that operations are smooth.He has 30 years of experience.

Masato Yokoyama

Masato Yokoyama

Director of International Business Development

With 30 years in reverse logistics business development, Masato is the key person to initiate GSS and bring GSS’ face-to-face solutions outside Japan.

Ramesh Raj

Ramesh Raj

APAC - Strategic Director

As a strategic director, Ramesh has regional exposure from 22 years’ experience in IT Product development in the reverse logistics industry. He has worked in the APEC regional Product implementation for ASP, NOKIA, Motorola, Philips, O2, Samsung, and more, adding more value. He will bring GSS regional growth throughout APAC.

Jun Katsuma

Jun Katsuma

General Manager - Operation

Jun Katsuma has more than 30 years of expertise in IT industry including Hardware, Software and After-sales Services. As a General Manager, he has been playing a vital role in contributing to tremendous growth in sales and services in several GLOBAL organization. He will lead the customer service business in GSS India.

Aoshima Masaaki

Aoshima Masaaki

Chief Financial Officer

More than 30 years in financial services, investment, and mergers and acquisitions. Aoshima is well-versed in providing timely and accurate financial reports as well as treasury management and economic forecasting, and brings a track-record of success in stakeholder management.

Nagano Yuzo

Nagano Yuzo

Process Management Director

As Process Management Director, he sets clear processes and implements necessary compliance for each and every department to follow strictly day to day.

Raghavendran R

Raghavendran R

Director

Raghav has good experience in the Laptop and PC sectors, and inafter-sales services. He is responsible for data recovery and laptop division services and operations in India.